Privacy Policy

Introduction

Propin ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal details: Name, phone number, email address, and professional license information.
• Business information: Agency name, property listings, and transaction history.
• Usage data: App activity, preferences, and device information.

How We Use Your Information

Your information helps us deliver a better experience:

• To provide and improve app services.
• To verify agent credentials and maintain trust within the community.
• To personalize your experience and recommend relevant listings.
• To comply with legal obligations in India.

User-Generated Content

Propin allows users to create and share content, including property listings, profile information, messages, images, and videos. Any content you choose to share may be visible to other users of the platform.

We do not pre-screen user-generated content but reserve the right to review, remove, or restrict content that violates our terms, applicable laws, or platform policies.

Messaging and Interactions

Propin enables direct communication between users through in-app messaging. Messages and shared media are delivered only to intended recipients. We do not read private messages unless required for legal compliance, abuse prevention, or platform safety investigations.

Data Sharing

Information may be shared only with:

• Verified agents: For networking and collaboration purposes within the platform.
• Service providers: For hosting, analytics, and customer support.
• Authorities: If required by Indian law.

Security

We implement reasonable security practices to protect your information, including:

• Data encryption in transit and at rest
• Access controls and authentication measures
• Regular security audits and monitoring

Your Rights

Under Indian law, you have the right to:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Withdrawal: Withdraw consent for data processing at any time.
• Deletion: You may request deletion of your account and associated data by using the in-app account deletion option or by contacting us at frontfootlabs@gmail.com. Upon verification, we will process deletion within a reasonable time, subject to legal obligations.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Propin is intended exclusively for real estate professionals and individuals aged 18 years and above. We do not knowingly allow users under the age of 18 to access or use the platform. If we become aware that personal data of a minor has been collected, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.